It has often been said
Let the buyer beware
I have never really had issues with online purchases in the past. Most companies are glad for your purchases and will hurry your order out their door quickly and efficiently. The end result is a happy customer who will order from you again when they need an item.
Not so with My Sewing Machine Parts.
I had ordered from them twice in 2012 and got what I expected. I do not recall any issues with the orders placed in that year.
Now it seems that they no longer have a phone number on their web page and you can only contact them via email which they ignore.
I have contacted my credit card company to dispute the charge and will be seeking restitution. Incidentally MSMP took my money the moment I ordered my item. On a hunch I looked them up on the Better Business Bureau (BBB’s) web page and no surprises, there are 9 complaints for 2014 through 2015 for the very same issue as mine. They also had a phone number listed, but it goes straight to voice mail. I left them a message, but don’t expect anything to come of it.
So, if you are a sewist and need parts and supplies for your machine, then remember this name:
and don’t order from them.
Don’t know what the Better Business Bureau is?
Just click their logo to learn more.